Privacy Policy | Slotsdj Casino

Information we may collect

The information handled by an online casino can vary depending on how you use the website, which features you access and what information is needed to meet legal and operational requirements. Slotsdj Casino may collect information directly from you, automatically from your device or through service providers acting on our behalf.

Account and identity information

When you register or maintain an account, we may handle information such as your name, date of birth, residential details, contact details, login information, account preferences and responsible gambling settings. We may also keep records of communications with you, including questions, requests and support conversations. This information helps us create and operate your account, provide services, confirm eligibility and communicate important account or service updates.

Verification and compliance information

To confirm identity, age, location or other eligibility requirements, we may request verification documents and related information. Depending on the circumstances, this may include identity documents, proof of address, information about the source of funds or other information needed for compliance checks. We may use this information to prevent underage access, account misuse, fraud, money laundering and other prohibited activity.

Payments and transactions

We may record deposits, withdrawals, wagers, winnings, account balances, payment method details and transaction history. Payment information may be processed by specialist payment providers. We may receive information needed to confirm a transaction without necessarily receiving or storing complete payment credentials. Transaction records help us provide the service, investigate disputed activity, meet accounting requirements and identify unusual or fraudulent behaviour.

Device, usage and cookie information

When you use the website, we may collect technical and usage information such as your IP address, browser type, device type, operating system, language, pages visited, session times, referral information and interactions with website features. We may also collect approximate location information where needed for security, access control or legal compliance. This information helps us keep the website reliable, understand how it is used, detect suspicious activity and improve our services.

How we use and share information

We use personal information for purposes connected with providing and managing our services. The exact use depends on the information involved and the circumstances in which it was collected. Common purposes include:

Creating, verifying and administering player accounts.
Processing deposits, withdrawals and other account transactions.
Providing games, website functions, customer support and service communications.
Confirming identity, age, location and eligibility to use the service.
Carrying out security, fraud prevention, anti-money laundering and responsible gambling checks.
Monitoring account activity and investigating suspected breaches of our terms or applicable requirements.
Meeting legal, regulatory, taxation, accounting and record-keeping obligations.
Maintaining, testing, troubleshooting and improving the website and its security.
Understanding general usage trends and measuring the performance of website content or communications.
Sending marketing communications where permitted and where you have provided consent or another lawful basis applies.

We may combine information collected from different parts of the website where this is reasonably necessary for these purposes. We do not use personal information for unrelated purposes unless permitted or required by applicable requirements, or where we have explained the new purpose and obtained any consent that may be needed.

Service providers and disclosures

We may share relevant information with carefully selected service providers that support website hosting, identity verification, payment processing, fraud prevention, customer support, security, analytics, communications and technical operations. These providers should only use information to perform agreed services or as otherwise permitted. Information may also be disclosed where necessary to comply with a legal request, protect the website or users, investigate suspected unlawful activity, enforce our terms or protect rights and safety.

Some service providers may process information outside Australia. Where information is handled across borders, we take reasonable steps to support appropriate security and privacy protections. We do not sell personal information as a standalone product. Access to information is limited to people and providers who need it for legitimate business, service, security or compliance purposes.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies. Cookies are small files or identifiers stored on your device that can help remember preferences, maintain sessions, support account functions, improve security and provide information about website usage. Some cookies are essential for the website to operate, while others may support analytics, personalisation or marketing.

You can manage or restrict cookies through your browser settings. Disabling some cookies may affect sign-in, account functions or parts of the website. Your browser may also provide tools to delete existing cookies and limit future storage. Cookie settings do not necessarily remove information already collected or prevent every form of technical data collection.

Security measures

We use reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, secure connections, monitoring, authentication processes and staff or provider procedures. No website, online account or electronic transmission can be guaranteed to be completely secure, so you should also protect your login details and contact us promptly if you suspect unauthorised access.

How long information is kept

We keep information only for as long as it is reasonably needed for the purposes described in this policy, including account administration, security, dispute handling and business records. Some records must be kept for a period required by law even after an account is closed or you ask for deletion. When information is no longer required, we may securely delete it, anonymise it or otherwise dispose of it in accordance with our procedures.

Your privacy rights and choices

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. You can contact us to ask for access to your information, request correction of inaccurate or incomplete information, ask for deletion of information that no longer needs to be held, or withdraw consent to marketing communications. To exercise these rights, email support@slotsdjcasino.wtf and explain your request.

Access: ask for a copy or explanation of personal information held about you.
Correction: ask us to correct information that is inaccurate, incomplete or out of date.
Deletion: ask us to delete information where there is no continuing need or lawful reason to keep it.
Marketing consent: withdraw consent to promotional emails or other direct marketing at any time.

We may need to verify your identity before responding to a request. This helps protect account information from unauthorised disclosure. In some cases, we may be unable to fulfil a request in full, including where information must be retained for legal, security, fraud prevention, dispute resolution or other legitimate reasons. If this applies, we will aim to explain the relevant limitation.

You can usually unsubscribe from marketing by using the unsubscribe option in a promotional message. Service messages about your account, security, transactions, responsible gambling or important changes may still be sent where necessary, even if you opt out of marketing. You may also stop using the website and request account closure, although closure does not automatically require the immediate deletion of every record.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, privacy practices or applicable requirements. The updated version will be published on this page with a revised date where appropriate. We encourage you to review the policy periodically. If a change is important, we may provide additional notice through the website, your account or another suitable channel.

Questions and privacy requests

For questions about this Privacy Policy or to exercise your data rights, contact support@slotsdjcasino.wtf. Please provide enough information for us to understand your request, but do not send unnecessary sensitive documents by email unless we ask you to do so through an appropriate secure process.